Shipping policy

At ESK Wholesale, we aim to process and deliver all orders as efficiently as possible.

Order Processing

Orders are processed during normal business days, excluding weekends and public holidays. Processing times may vary during peak periods or due to circumstances outside our control.

Once your order has been dispatched, you will receive shipping and tracking information where available.

Shipping & Delivery

We ship wholesale orders to eligible addresses within the United States.

Orders totalling $1,000 USD or more qualify for free shipping.

For orders under $1,000 USD, shipping fees start at $8 USD. The final shipping cost may vary depending on factors such as your delivery location, order size and applicable shipping method, and will be displayed or communicated when applicable.

Delivery times may vary depending on your location, order size, carrier availability and other factors. Any delivery timeframes provided are estimates and are not guaranteed.

Delivery Information

Please ensure that all shipping information provided when placing your order is complete and accurate.

ESK Wholesale is not responsible for delays or additional costs resulting from incorrect or incomplete delivery information. Additional charges may apply if an order needs to be redirected or reshipped.

Delays

While we aim to ensure orders arrive within the expected timeframe, delays may occasionally occur due to carrier disruptions, severe weather, peak shipping periods or other circumstances outside our reasonable control.

Damaged, Missing or Incorrect Orders

If your order arrives damaged, contains an incorrect item or you believe an item is missing, please contact our team as soon as possible with your order number and relevant details or photos.

We will review the issue and work with you to provide an appropriate resolution.

Questions About Your Order

For any questions regarding shipping, delivery or an existing order, please contact our team at info@eskcare.com.